General Questions

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You can book and plan your next vacation, but…you can miss out on things if you book it yourself because you don’t know all the details.

With the everyday life madness of to-do lists and work just the thought of planning a trip can be stressful and may not encourage you to even plan a trip. 

Ultimately, this is probably the main reason why booking a trip is at the bottom of your to-do list or something that you are constantly thinking about.

Yes, there are a million sites nowadays that you can use to help you book your next vacation yourself… but did you know that there are some advantages for you to use a travel agent for your next trip?

Here are three advantages of using a travel agent for your next trip.

Advantage #1: Travel Agents are convenient and can save you time.

Instead of your digging through a million sites to book your flight, rent a car, and find places to eat and activities for you to do on your trip - a travel agent can do that for you. A travel agent can do all the research for you. All you have to do is share what your interests are and what your dream vacation looks like. A travel agent can help you find all of that information for you. No planning on your end. Just focus on getting to your destination and enjoying your vacation! 

Advantage #2: Travel Agents can get the most for your money.

Travel agents can access to exclusive deals and offers that aren’t available to the public. Therefore, you are getting more for your money and are saving money at the same time. Who doesn’t want that?! Saving money is always a good thing.

Advantage #3: Travel Agents are there for you every step of the way. 

Using a travel agent will give you peace of mind. Travel agents are typically available to assist you before, during and after their trip. Especially if something does go wrong during your trip such as if you miss your flight, your agent will be there to help you get through it all.

A travel agent is essentially your best friend during this entire travel process…

Of course, there are more advantages to using a travel agent, but this a good start to get you thinking about hiring a travel agent for your next vacation!

As a travel agent, I am here to help you craft a uniquely tailored vacation for you.  I will ask you all the important questions that will make your trip a unique experience that is tailored to you specifically. This will ensure that you are set for your dream vacation!

I can do all the heavy lifting. I can help take the stress away by planning, organizing, comparing flight prices and hotel availability and booking your trip for you and much much more. 

Need help booking your next vacation? 

Serenity Sand & Seas Travel, LLC is a full-service on-line travel company that makes travel arrangements for individuals and groups.

We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday, 12pm to 6pm. We respond very quickly via email at info@serenitysandseastravel.com. Need to schedule a call, then select the best date/time convenient for you

Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.

Planning a memorable vacation takes time and requires hours of research for it truly to be a one-of-a-kind experience for all. To begin working on your travel arrangements, a paid initial planning & research fee is required. Fees vary depending on the number of travelers. Once the appropriate fee is paid in full, Serenity Sand & Seas Travel, LLC will secure and confirm travel arrangements as agreed. This fee is a one-time non-refundable payment and is separate from the cost of the trip. This fee cannot be broken down into payments, nor can it be paid in multiple ways. The planning fee includes 3 itinerary/trip options specifically designed to fit your budget, preferences, excursion planning, and private requests. Clients have 14 days to make a deposit on a booking from the date the quotes are delivered. Moving forward with a booking after the 14-day mark will require the payment of another planning fee and new itineraries delivered.

Our planning and research fee is charged only after you've had your initial free consultation and you decide that you would like to start a relationship with Serenity Sand & Seas Travel. It also tells us that you are serious about investing in your vacation.

 

If you have any questions regarding these fees, please do not hesitate to contact us to discuss them.

Travel insurance is available and recommended to protect your travel investment. Many trips, such as tours and cruises, involve non-refundable funds paid months in advance. Travel insurance protects you from losing this investment. Perhaps even more important is the ‘during travel’ coverage and assistance that comes with the top-flight insurance companies we carry.

Trip interruption due to illness or unforeseen circumstances can be very expensive, and medical care abroad is often not covered by domestic insurance plans. Review our recommended travel insurance companies:

• Allianz Global
• Travelex
• Travel Guard AIG

We accept online payments or over the phone payments. We accept Visa, Mastercard and Discover. Please note personal checks, cash or money orders will not be accepted. A signed credit card authorization form and a copy of your state issued government Identification card will be required. 

No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance. 

You should make every effort to make a payment every month. If you find yourself not being able to make a payment, please send us an email. If you fail to make a payment for 60 days without any communication to us, your reservations will automatically cancel.

Yes, you can make reservations for any event at any time as long as the reservations are still open. You will need to make the first deposit and then every month make monthly payments.

Once you make your reservation, you will receive an account summary. Your account summary will list your monthly payment plan. This is set up by default to charge your credit card every month, or you can choose to turn off the automatic monthly billing option.

You can make monthly payments several ways: refer back to your invoice for the payment link or send us an email. 

Itineraries are sent to each client 30 days before the event via email.